Episode 112

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Published on:

8th Dec 2025

112 - Why AI in Market Research Is Here to Stay

AI is no longer coming to market research—it's already here, and the money is following. From Blue Pill's $6 million bet on digital twins to conversational AI conducting qualitative interviews, the industry is being rebuilt in real-time. But as AI shopping assistants reshape consumer behavior and brands like Unilever race to integrate AI across their operations, critical questions emerge: What happens when machines automate the art of human conversation? How do we fight AI-enabled fraud? And is this a bubble, or the permanent transformation of research as we know it?

Karen Lynch and Rick Candelaria cut through the hype to explore what these rapid changes mean for researchers, brands, and the future of consumer insights.

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About the Podcast

The Exchange
Welcome to The Exchange, where the pulse of market research beats stronger, brought to you by industry veterans, Lenny Murphy and Karen Lynch. Every week, we take a look at the latest trends, insights, and discussions that are shaping the world of market research. Whether you're a professional looking to sharpen your skills or just curious about the dynamics of market landscapes, this podcast is your gateway to staying informed and ahead of the curve. Originally live every Friday across LinkedIn, YouTube, and Facebook, we've curated the best moments and key takeaways right here for you. Tune in to not just keep pace, but to lead in the ever-evolving market research arena.

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