85 - AI's Double Edge: Innovation, Ethics, and the Changing Face of Research

AI isn't just changing our tools—it's forcing us to redefine what it means to deliver value.

Karen Lynch and Lenny Murphy examine this transformation through critical developments: Press Ganey's acquisition of InMoment, Meta's privacy-challenging facial recognition, and Morning Consult's AI research revolution.

The real challenge? Building an AI future that serves humanity rather than replacing human judgment.