Episode 114

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Published on:

22nd Dec 2025

114 - 2025 Wrapped: The AI Moments That Actually Mattered

AI is reshaping business faster than many predicted, but not always in expected ways. This year-end recap explores the paradoxes that emerged as automation took hold: shoppers guided by AI are 30% more likely to buy, yet data quality scandals threaten to undermine trust in these systems. Research professionals gain unprecedented efficiency while worrying about eroding standards. Most surprising? As AI handles more routine work, demand for human storytellers is surging—with tech companies paying premium salaries for authentic narratives in an automated world.

From P&G's AI factory to new marketplace dynamics that could reshape the internet, we examine what actually worked, what failed, and why the human element matters more than ever.

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About the Podcast

The Exchange
Welcome to The Exchange, where the pulse of market research beats stronger, brought to you by industry veterans, Lenny Murphy and Karen Lynch. Every week, we take a look at the latest trends, insights, and discussions that are shaping the world of market research. Whether you're a professional looking to sharpen your skills or just curious about the dynamics of market landscapes, this podcast is your gateway to staying informed and ahead of the curve. Originally live every Friday across LinkedIn, YouTube, and Facebook, we've curated the best moments and key takeaways right here for you. Tune in to not just keep pace, but to lead in the ever-evolving market research arena.

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