Episode 107

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Published on:

27th Oct 2025

107 - Leadership, Innovation, and the AI Shift: What’s Next for the Insights Industry

The insights industry is evolving fast—and not everyone will keep up. This episode tackles leadership transitions at the Insight Association, the shift from AI hype to proven results, and new competitors bypassing traditional research teams entirely. From OpenAI's Atlas browser to Amazon's AI making purchase decisions for consumers, the technology isn't just changing tools—it's redefining how people make choices. Meanwhile, established players face a stark reality: innovate now or watch nimble startups capture your clients.

The message is clear: upskill, adapt, and support each other, because standing still is no longer an option!

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About the Podcast

The Exchange
Welcome to The Exchange, where the pulse of market research beats stronger, brought to you by industry veterans, Lenny Murphy and Karen Lynch. Every week, we take a look at the latest trends, insights, and discussions that are shaping the world of market research. Whether you're a professional looking to sharpen your skills or just curious about the dynamics of market landscapes, this podcast is your gateway to staying informed and ahead of the curve. Originally live every Friday across LinkedIn, YouTube, and Facebook, we've curated the best moments and key takeaways right here for you. Tune in to not just keep pace, but to lead in the ever-evolving market research arena.

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